Last Updated: October 6, 2025
At treeremovalsaugusma.com, "treeremovalsaugusma.com" "we," and "us" take privacy seriously.
This notice describes what we collect, how we use it, who may receive it, and the choices available to you. By visiting treeremovalsaugusma.com or any site that references this policy, you agree to the practices outlined here.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party websites when they link to this policy
It does not cover information collected offline or on websites outside our control.
Information We Collect
We collect three broad categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time on site, referring and exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you on return visits
- Measure how the site performs
- Tailor content to your interests
- Support advertising campaigns
Most browsers allow you to block or remove cookies, though some features may not function properly without them.
Third parties may also place cookies, and we do not control those technologies.
Interest-Based Advertising
We may partner with other companies to display ads that better match your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or to opt out, visit:
How We Use Your Information
We use personal information to:
- Operate and improve our services and Website
- Receive, process, and complete your service requests
- Connect you with providers that fit your request
- Communicate about requests, updates, and support needs
- Customize your experience and our marketing
- Support analytics, research, and product development
- Detect, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help run the Website and support our business, such as analytics, security, payments, customer support, and marketing providers.
They may use personal information only while performing services for us.
Advertisers and Marketing Partners
We may share information collected automatically for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that sent you to us.
Aggregated or De-Identified Data
We may share data that no longer identifies you.
Legal and Safety
We may disclose information when needed to comply with the law, protect rights and safety, or investigate fraud and misuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive information may follow their own privacy policies.
Your Choices
- Do not provide information: You can review public pages without sharing personal details, but we cannot handle service requests without them.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers with whom we shared your request.
- Cookies: Adjust cookie preferences in your browser or use the opt-out resources listed above.
Access and Control
You may request to:
- See the data we have collected about you
- Fix inaccurate information
- Delete data, where legal or operational needs allow
- Share concerns about how we use your information
Please use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the data
- Risk of harm
- Processing purposes
- Legal obligations
- Whether the purpose can be met another way
Security
We use administrative, technical, and physical safeguards to protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You can request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may ask us to delete personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, and that activity may be considered "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before responding. Unverified or excessive requests may be refused.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you keep using the Website after changes take effect, that use means you accept the updated policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
